Terms and Conditions of Sale and Use (T&Cs)
Savage Stag – www.staggear.com
Updated version: 15/09/2025
Article 1 – Scope of Application
These terms and conditions apply to all orders placed on the website www.staggear.com or through any other remote means accepted by Savage Stag SASU.
Use of the website www.staggear.com is strictly reserved for adults, i.e. over 18 years old or the legal age of majority in their country of residence (the Client). By accessing the site, the Client acknowledges meeting these requirements.
The site is published by Savage Stag SASU (the Seller), whose registered office is located at 28 rue du docteur Henri Dalmon, 17000 La Rochelle (France), registered with the La Rochelle Trade and Companies Register under number RCS LA ROCHELLE 000 000 000 (EU VAT number: FR0000000000). SIRET pending registration.
These T&Cs are available online at any time and may be sent upon request at support@staggear.com.
Article 2 – Prices
Prices displayed on the site are in euros including VAT, excluding shipping costs.
Orders must be paid in euros. Savage Stag SASU reserves the right to modify its prices at any time. The applicable rate is the one in effect at the time of order confirmation, subject to availability.
Prices may vary depending on exchange rates, local taxes or customs fees depending on the country of delivery.
Article 3 – Orders
Clients can order via the website www.staggear.com. The ordering process includes the following steps:
- Add desired products to cart
- Validate cart
- Enter or confirm shipping details
- Select delivery method
- Select payment method
- Accept the T&Cs
- Pay for the order
The order is confirmed by a confirmation email. Only the products listed in the confirmation email are covered by the contract.
Savage Stag SASU reserves the right to refuse any order for legitimate reasons (e.g., fraud, previous unpaid order, etc.).
Article 4 – Payment
Payment is due immediately upon ordering.
Accepted payment methods:
- Credit card (Visa, MasterCard, CB)
- Bank transfer
Credit card payments are secured via SSL protocol. No banking data is stored by Savage Stag SASU. Anti-fraud verifications may be required (e.g., ID proof).
Article 5 – Delivery
5.1 Terms
Products are delivered to the address provided by the Client. Packaging is neutral, with no indication of contents or website reference.
5.2 Timeframes
- Order processing: 24h on business days
- Orders placed before 2:00 p.m. (Monday to Friday): shipped the same day
5.3 Carriers
- Colissimo
- Chronopost
- Pickup points (if available)
5.4 Delays & Unavailability
In case of stock outage or delay, the customer will be informed. The order may be modified, partially shipped, or cancelled.
Article 6 – Withdrawal and Returns
In accordance with Article L.221-18 of the French Consumer Code, the Client has a 14-day withdrawal period from the date of receipt.
Exceptions (Article L.221-28):
The right of withdrawal does not apply to products that are:
- Opened or tried on,
- Worn (lingerie),
- Clothing with missing tags,
- Without original sealed packaging,
- With damaged packaging,
- For intimate use (sextoys, lubricants),
- Customized.
Returns must be made to the indicated address in secure packaging, with tracking (recommended Colissimo).
Refunds are issued within 14 days after receipt and inspection of the return.
Article 7 – Liability
Products offered on our site www.staggear.com comply with French law and applicable French standards (NF or CE).
Savage Stag SASU is not liable in case of misuse, mishandling, product incompatibility, or failure to follow care, storage, or safety instructions.
Product visuals (photos, illustrations, graphics, videos...) and all descriptive information are non-contractual. Therefore, we are not liable for errors or omissions or product changes by manufacturers. Customers can contact our customer service with any questions. We reserve the right to cancel the order in case of error.
We disclaim responsibility for content on third-party sites linked from our own.
Savage Stag SASU shall not be held liable for failure to fulfill a contract in the event of product unavailability, disruption, strikes, transport or communication issues, flooding, fire, or other force majeure events.
We are not liable for any loss or damage caused by a DDoS (Distributed Denial of Service) attack, virus, or other technologically harmful material that may infect your devices or data due to using or downloading from our site or linked sites.
Article 8 – Legal Warranty
Products on www.staggear.com are subject to legal warranties of conformity (Articles L211-4 to L211-14 of the French Consumer Code) and latent defects (Articles 1641 to 1649 of the Civil Code). To invoke these warranties, contact our customer service via the contact form or phone.
Under the legal conformity guarantee:
- The consumer has two years from delivery to act
- They may choose repair or replacement, subject to cost conditions (Article L211-9)
- They don’t need to prove the defect existed within 6 months of delivery (24 months for new goods after 18 March 2016)
The legal guarantee applies independently of any commercial warranty. The Client may also invoke the warranty against hidden defects under Article 1641 and may cancel the sale or request a price reduction (Article 1644).
Article 9 – Personal Data
Personal data is processed in compliance with the GDPR. Clients can access, modify, or delete their data by contacting dpo@staggear.com.
No data will be shared with third parties for commercial purposes.
Article 10 – Intellectual Property
All content (text, images, logos, code) is the exclusive property of Savage Stag SASU.
Any reproduction, even partial, is prohibited without written authorization.
Article 11 – Applicable Law and Disputes
These T&Cs are governed by French law. In case of dispute, clients may seek mediation or turn to the competent courts of La Rochelle.
For clients in the EU or UK, more favorable local consumer laws may apply (Rome I Regulation).
Article 12 – Mediation
The client may contact a certified mediator free of charge (Article L.612-1 of the Consumer Code).
Savage Stag SASU adheres to the CM2C mediation service: 14 Rue Saint-Jean 75017 Paris https://www.cm2c.net/
Click here for more info on how to reach the mediator.
Since February 15, 2016, the EU online dispute resolution platform has been available to the public. Consumers may submit disputes through it. More info: https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint_en
Article 13 – Protection of Minors
Access to the site is strictly prohibited to minors. By ordering, the Client declares they are of legal age. Savage Stag is not responsible for false declarations.
We take all measures to avoid exposure of minors to sensitive content. If you’re of age, ensure that minors around you cannot access the content you view on www.staggear.com or partner sites.
Any person browsing our site declares they are a knowledgeable adult over 18 in France, or of legal age in their country, or have parental/legal guardian permission. Article 1305 of the Civil Code allows parents to cancel a minor's order by contacting our Customer Service.
Savage Stag is not liable if a minor falsifies their information to access adult products. Article 227-24 of the Penal Code is not applicable as nudity alone does not constitute the offense, subject to judicial interpretation.
Article 14 – Acceptance of T&Cs
Placing an order implies full acceptance of these T&Cs. The Client acknowledges having read them before payment. These conditions are subject to change without notice. Invalidity of any clause will not affect the others.
Article 15 – Contact Information
Savage Stag SASU
28 rue du docteur Henri Dalmon
17000 La Rochelle – France
Support email:support@staggear.com
DPO:dpo@staggear.com
Phone: [to be completed]
Appendix – Standard Withdrawal Form
(In accordance with Article R.221-1 of the French Consumer Code)
To the attention of Savage Stag, 28 rue du docteur Henri Dalmon, 17000 La Rochelle, support@staggear.com
I hereby notify you of my withdrawal from the contract regarding the sale of the following good(s):
Ordered on: [....] / Received on: [....]
Name of the consumer: [....]
Address of the consumer: [....]
Signature (only if sent in paper format): [....]
Date: [....]